Rental, Rescheduling & Cancellation Policy
Rental, Rescheduling & Cancellation Policy
Clear options when plans change, and a direct line to our team when weather gets in the way.
Updated September 30, 2026Mom’s Party Rental
info@momspartyrental.com
786-413-7764
23605 SW 123rd Ave
Homestead, FL 33032
Your confirmed agreement controls
The specific quote, checkout disclosures and rental agreement accepted for an order control when they differ from this general website summary.
Deposits and balances
Required deposits, payment dates and accepted methods are shown during booking or on the quote. An order is not held until the required confirmation step is complete.
Changes and rescheduling
Contact us promptly if the date, address, surface, access, times or equipment change. Requests are subject to availability and may change charges.
Weather
Weather decisions must follow the rental agreement and safety guidance. Equipment may not operate in unsafe wind, lightning, severe rain or other hazardous conditions.
Cancellations and refunds
- 7 or more days before your event: 100% refund of eligible payments to the original payment method.
- 2–6 days before your event: 100% of eligible payments as credit toward a future event, not a refund.
- The day before or day of your event: no customer cancellation except for weather-related requests reviewed by our team. The full rental charge remains due and payments are not refunded.
Please contact us if unsafe weather may affect your setup. A forecast alone does not cancel your booking, and a weather exception does not automatically grant a refund or credit. Notice is measured by calendar days in our local time zone. Percentages refer to eligible amounts actually paid. The policy saved with your order governs that order if this page changes later.
Site readiness
The customer is responsible for accurate measurements, clear access, surface disclosure, utilities and permissions. Undisclosed conditions may prevent or delay setup.