These terms apply when you use our website or reserve rentals from Mom’s Party Rental. Your confirmed order, checkout disclosures, and any rental agreement accepted for that booking provide the details for your event. If an order-specific term differs from this general page, the accepted order-specific term controls.

Items in a cart or a request for a quote are not a confirmed reservation. Your rental is confirmed when we accept the order and receive the required payment or other confirmation shown at checkout. We will contact you if an item, delivery time, or setup location cannot be accommodated. Quote-only services are not booked until you accept the written quote and its requirements.

Your checkout or written quote shows the rental price, applicable taxes, delivery and other charges before you commit. Where offered, you may pay in full or choose the deposit option shown for that order. Any remaining balance is due on the date stated in your order confirmation. A different address, access condition, rental period, or equipment request can change the price; we will confirm any change with you.

We deliver, set up, and collect rental equipment according to the arrangements on your confirmed order. Please provide the complete address, a contact who will be on site, clear access, and an accurate description of the setup area. We need enough room and a suitable surface for the specific equipment. If the crew cannot safely access or use the site, we may need to change the setup or decline installation; contact us early so we can work through options.

Some rentals need a suitable electrical outlet, water source, or both. Check the product requirements and tell us if the setup is in a park, school, shared venue, or other location with its own rules. You are responsible for obtaining venue permission and any required permits unless your written order says we will handle them. Let us know about stairs, gates, long carries, irrigation, underground utilities, or other site conditions before delivery.

Follow the manufacturer’s requirements, posted restrictions and equipment-specific instructions reviewed with the crew. Arrange the required competent adult attendants throughout use unless your confirmed order expressly provides them. A delivery crew is not automatically an event operator. Observe rider capacity, weight, age/size grouping and visibility requirements; keep prohibited objects and unsafe play away. Do not move or modify equipment, anchors, blowers, electrical connections or safety devices. Report a loose, damaged or unsafe condition and stop use.

Know and follow the specific equipment’s wind/gust and weather limits before use. Stop and safely evacuate an inflatable when conditions approach its operating limit, lightning or other hazards arise, or the unit loses air, shifts or becomes unstable. Follow the crew’s shutdown instructions after everyone has exited; do not deliberately cut inflation power while people are inside. Keep unsafe equipment unused and contact us before restarting. Call 911 first for immediate danger or injury, then notify us.

A weather forecast alone does not cancel an order. Safety stops are mandatory when needed; refund, credit or rescheduling eligibility remains subject to the accepted booking policy. See the rental and cancellation policy.

Need to move the date, change the address, or swap equipment? Let us know as soon as you can. Changes depend on availability and may affect the price or delivery plan. A request is not final until we confirm it. The cancellation terms accepted with your order apply if the booking cannot be moved.

For standard rental bookings, the cancellation schedule is:

• 7 or more days before the event: 100% of eligible payments refunded to the original payment method.
• 2–6 days before the event: 100% of eligible payments as credit for a future event, rather than a refund.
• The day before or day of the event: customer cancellation is not available, except for weather-related requests reviewed by our team. The full rental charge remains due and payments are not refunded.

Contact us to request a cancellation or discuss a weather concern. A forecast alone does not cancel your order, and a weather exception is not an automatic refund. Percentages apply to eligible amounts actually paid, subject to the terms accepted with your booking. The policy saved with your order governs if this published schedule changes later. See our full rental, rescheduling and cancellation policy.

Before use, review the delivered equipment, condition, setup and instructions with the crew and report discrepancies. Protect equipment from loss, theft, misuse and avoidable damage; do not sub-rent, repair or relocate it without written permission. Keep it accessible for the agreed pickup and promptly report malfunctions, damage, injuries or incidents.

Ordinary wear is not damage. Proposed charges for repair, missing items, unusual cleaning or an extra trip must be explained and supported by the applicable booking terms and facts. Purchased damage protection follows its disclosed coverage/exclusions and is not a promise of insurance. A delivery signature is not an automatic authorization to debit a card. Equipment recovery must be peaceful and lawful; these terms do not authorize force or a breach of the peace.

Photos, dimensions and descriptions are planning aids; details may change, so confirm anything critical before booking. Please use the website lawfully, provide accurate information, and do not interfere with its operation. Payment providers and other outside services may have their own terms. If a service is supplied by a partner, we will identify the relevant arrangements in its quote or order details.

Contact info@momspartyrental.com or 786-413-7764 with questions before accepting. Delivery acknowledgment records the specific agreement copy reviewed, the signer’s name/role and the handover confirmations. You may save or print it, or request a paper/accessible alternative.

The renter or an authorized adult may acknowledge handover, but an organizer, employee, teacher or host is not presumed to release claims for every participant or child. Any participant or natural-guardian release is a separate process; this page is not a blanket negligence or minor waiver. Nothing here limits rights that cannot lawfully be limited. Changes do not retroactively replace the terms accepted for an existing order, including an ERS booking. Our Privacy Policy explains record handling.