These terms apply when you use our website or reserve rentals from Mom’s Party Rental. Your confirmed order, checkout disclosures, and any rental agreement accepted for that booking provide the details for your event. If an order-specific term differs from this general page, the accepted order-specific term controls.

Items in a cart or a request for a quote are not a confirmed reservation. Your rental is confirmed when we accept the order and receive the required payment or other confirmation shown at checkout. We will contact you if an item, delivery time, or setup location cannot be accommodated. Quote-only services are not booked until you accept the written quote and its requirements.

Your checkout or written quote shows the rental price, applicable taxes, delivery and other charges before you commit. Where offered, you may pay in full or choose the deposit option shown for that order. Any remaining balance is due on the date stated in your order confirmation. A different address, access condition, rental period, or equipment request can change the price; we will confirm any change with you.

We deliver, set up, and collect rental equipment according to the arrangements on your confirmed order. Please provide the complete address, a contact who will be on site, clear access, and an accurate description of the setup area. We need enough room and a suitable surface for the specific equipment. If the crew cannot safely access or use the site, we may need to change the setup or decline installation; contact us early so we can work through options.

Some rentals need a suitable electrical outlet, water source, or both. Check the product requirements and tell us if the setup is in a park, school, shared venue, or other location with its own rules. You are responsible for obtaining venue permission and any required permits unless your written order says we will handle them. Let us know about stairs, gates, long carries, irrigation, underground utilities, or other site conditions before delivery.

A responsible adult must supervise the equipment whenever it is in use. Follow the crew’s instructions and the posted rules for each rental, including rider limits, age or size separation, and keeping shoes, food, sharp objects, and rough play out of inflatables. Do not move, alter, or operate equipment in a way that conflicts with those instructions. If something seems loose, damaged, or unsafe, stop use and call us.

Do not use an inflatable during lightning, unsafe wind, severe rain, or other hazardous conditions. Stop play, have everyone exit safely, and contact us before resuming. A forecast by itself does not automatically cancel an order. If weather may affect your event, contact us as early as possible to discuss the choices available under your booking and our rental and cancellation policy.

Need to move the date, change the address, or swap equipment? Let us know as soon as you can. Changes depend on availability and may affect the price or delivery plan. A request is not final until we confirm it. The cancellation terms accepted with your order apply if the booking cannot be moved.

For standard rental bookings, the cancellation schedule is:

• 7 or more days before the event: 100% of eligible payments refunded to the original payment method.
• 2–6 days before the event: 100% of eligible payments as credit for a future event, rather than a refund.
• The day before or day of the event: customer cancellation is not available, except for weather-related requests reviewed by our team. The full rental charge remains due and payments are not refunded.

Contact us to request a cancellation or discuss a weather concern. A forecast alone does not cancel your order, and a weather exception is not an automatic refund. Percentages apply to eligible amounts actually paid, subject to the terms accepted with your booking. The policy saved with your order governs if this published schedule changes later. See our full rental, rescheduling and cancellation policy.

Please keep the equipment in the agreed location, use it only as instructed, and make the site accessible for pickup. Tell us promptly about an issue, accident, loss, or damage. Ordinary wear is expected; charges for damage, missing items, unusual cleaning, or an extra trip are handled under the rental agreement and the facts of the event. We will explain any proposed charge.

Photos, dimensions and descriptions are planning aids; details may change, so confirm anything critical before booking. Please use the website lawfully, provide accurate information, and do not interfere with its operation. Payment providers and other outside services may have their own terms. If a service is supplied by a partner, we will identify the relevant arrangements in its quote or order details.

For help with an order or these terms, contact info@momspartyrental.com or 786-413-7764. Our Privacy Policy explains how we handle information submitted online. Nothing on this page limits rights that cannot be limited under applicable law. Changes to this page do not retroactively replace the terms accepted for an already confirmed order.